Logo cedefop 40Trust in qualifications plays a crucial role for people. Holders of a qualification who have completed a programme and passed the required exams must inspire confidence that they have actually acquired the learning outcomes associated with the qualification. In this case their qualification has value and they can use it for employment or further education. The certification process becomes particularly important in this context and quality assurance mechanisms that support it are essential to ensure that these processes effectively generate credibility and trust. Its importance is stressed by several European mobility and lifelong learning instruments (EQAVET, EQF, ECVET), however they do not explicitly express how to ensure the quality of the certification process. In the context of this workshop the term certification is used to encompass all three processes of ‘assessment’, ‘verification’ and ‘recognition’ that lead to the awarding of a qualification.

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